Back to SweepHow can we help with Sweep?
Most questions are answered below. If yours isn't, write to us and the Sweep team will get back to you.
Common questions
What is Sweep?
Sweep is a free iPhone photo cleaner from Vidus6 that helps you declutter your camera roll by swiping — right to keep, left to delete — one month at a time. It also finds similar photos, compresses large files, and shows how much storage you've reclaimed, all without uploading anything.
Is Sweep free?
Yes. Sweep is free to download and use for everyday cleaning. An optional Sweep Pro subscription unlocks unlimited daily swipes, the similar-photos finder, smart compression, and advanced stats.
Does Sweep upload my photos anywhere?
No. Sweep runs entirely on your device. Your photos and videos are never uploaded, never sent to a server, and never seen by anyone else. Nothing ever leaves your phone.
If I delete a photo by mistake, can I get it back?
Sweep never deletes the moment you swipe — everything you swipe left waits in a basket you review before committing. On iPhone, deleted items then go to the Recently Deleted album, where iOS keeps them recoverable for 30 days. On Android, your phone asks you to confirm the delete first, and whether the files land in a trash folder afterwards depends on your gallery app.
Which devices does Sweep support?
Sweep is available on iPhone and iPad running a recent version of iOS, and on Android phones and tablets through Google Play.
How does compression save space without deleting photos?
Sweep re-encodes your largest photos and videos into smaller files while keeping them in your library, so you free up storage without losing the memory. You choose the quality level, and the original is replaced only after you confirm.
Can I cancel Sweep Pro at any time?
Yes. On iPhone, Sweep Pro is billed through your Apple ID — cancel anytime from your App Store subscription settings. On Android, it's billed through Google Play — cancel anytime from your Play Store subscriptions. Either way, you keep Pro features until the end of the current billing period.
Subscriptions and purchases
Cancel or change a subscription
Subscriptions are managed by the store you bought them from. Deleting the app does not cancel them.
Restore a purchase
Reinstalled the app or switched phones? Open Sweep, tap Restore Purchases and use the same Apple ID or Google account you paid with.
Refunds
Refunds are decided by Apple or Google under their own policies; we cannot issue them ourselves.
Delete your data
Request it from the app
In Sweep, open the contact form in Settings, choose “Data Deletion Request” as the topic and send it. Messages from the app reach us together with the ID your data is stored under, so we can find and delete exactly your data. On an older version without that topic, pick any topic and write that you want your data deleted.
What happens next
We email the address you gave in the form to confirm the request. Once you confirm, your usage data, your subscription record and the messages you sent us are deleted within 30 days, and we let you know when it is done.
Good to know: Purchase records are kept by Apple and Google under their own policies. Crash reports are deleted automatically within 90 days. Sweep does not ask you to create an account, so your data is tied to a random ID the app creates on your device, not to your name or email. If you have already deleted the app, that ID went with it and the remaining data can no longer be linked to you.
