Back to LessaHow can we help with Lessa?
Most questions are answered below. If yours isn't, write to us and the Lessa team will get back to you.
Common questions
Which medications does Lessa support?
Approved GLP-1 and GIP/GLP-1 medications — semaglutide, tirzepatide, liraglutide and dulaglutide brands — and their compounded versions, with daily, weekly, every-two-weeks or custom schedules. You can also add another medication you take by name with its own schedule.
Does Lessa tell me what dose to take?
No, never. Lessa is a tracking app, not a doctor. Dose options exist only so you can log what your prescriber told you to take; the app never suggests a dose, a titration step or a change to your treatment.
What is the medication level chart?
An estimate of how much medication is in your system, calculated from the doses you logged and each drug's published half-life. It is shown as a percentage of peak, not a concentration, and it is a model — not a measurement of you.
Is my health data private?
Yes. Everything you log stays on your phone; there is no account and no cloud library. If you connect Apple Health or Health Connect, Lessa reads steps and active energy on the device only. Analytics never receive medication names, doses, weights or photos.
How does AI meal logging work?
You describe a meal, record it by voice, or take a photo of the food or its label. That text, recording or photo is sent to Google Gemini to estimate calories and nutrients — after you agree once — and you review and edit the result before saving. Your profile and medication are never sent with it.
What is free and what is PRO?
Dose logging, injection sites, reminders, the countdown, water, weight, mood, side effects and manual meals are free. PRO adds AI meal and activity logging beyond the first three, the full medication level curve, health sync, unlimited progress photos with before/after compare, full history and the doctor report.
Subscriptions and purchases
Cancel or change a subscription
Subscriptions are managed by the store you bought them from. Deleting the app does not cancel them.
Restore a purchase
Reinstalled the app or switched phones? Open Lessa, tap Restore Purchases and use the same Apple ID or Google account you paid with.
Refunds
Refunds are decided by Apple or Google under their own policies; we cannot issue them ourselves.
Delete your data
Request it from the app
In Lessa, open the contact form in Settings, choose “Data Deletion Request” as the topic and send it. Messages from the app reach us together with the ID your data is stored under, so we can find and delete exactly your data. On an older version without that topic, pick any topic and write that you want your data deleted.
What happens next
We email the address you gave in the form to confirm the request. Once you confirm, your usage data, your subscription record and the messages you sent us are deleted within 30 days, and we let you know when it is done.
Good to know: Purchase records are kept by Apple and Google under their own policies. Crash reports are deleted automatically within 90 days. Lessa does not ask you to create an account, so your data is tied to a random ID the app creates on your device, not to your name or email. If you have already deleted the app, that ID went with it and the remaining data can no longer be linked to you.
